Privacy Policy

MST Maldives Serenity Travels ("we," "our," or "us") is committed to protecting your privacy and ensuring your personal data is handled responsibly and in compliance with applicable data protection laws.

This Privacy Policy explains how we collect, use, share, and protect your information when you:

• Visit our website maldives-serenitytravels.com
• Interact with us via email, phone, live chat, or other communication channels
• Make bookings or inquiries about our services

By using our services, you consent to the practices described in this Privacy Policy.

Personal Information

• Contact Details: Full name, email address, phone number, postal address
• Booking Details: Travel dates, resort preferences, room selection, special requests, passport information when required
• Payment Information: Credit/debit card data, billing address, and transaction details

Automatically Collected Information

• IP address, browser type, device information, and operating system
• Pages visited, time spent on pages, click behavior, and referral sources

Cookies and Tracking Technologies

Cookies help personalize your experience and analyze website performance. You may disable cookies in your browser settings, but some features like booking or live chat may not work properly.

We use your personal data for the following purposes:

• Booking confirmation and management
• Communication regarding travel updates, schedules, or changes
• Payment processing and issuance of receipts
• Offering personalized travel recommendations
• Sending marketing or promotional offers (only if opted-in)
• Improving our services and website experience
• Complying with legal obligations
• Resolving disputes or troubleshooting issues

We may share your information with:

• Resorts and Travel Partners: To fulfill your bookings and provide requested services
• Service Providers: For secure payment processing, website hosting, and analytics
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: During corporate transactions (mergers, acquisitions) with appropriate safeguards

To exercise any of these rights, please contact us at: hello@maldives-serenitytravels.com

We will respond to your request within 30 days.

We implement appropriate technical and organizational measures to protect your personal data:

• SSL encryption for all online transactions
• Restricted internal access to personal data on a need-to-know basis
• Regular security audits and vulnerability assessments
• Secure data storage with access controls
• Employee training on data protection and privacy
• Regular backups and disaster recovery procedures

All content on our website is provided in good faith. MST Maldives Serenity Travels is not responsible for errors in resort listings, descriptions, or availability. Resorts operate independently; we are not liable for their actions or omissions.

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

We do not knowingly collect data from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, such data will be promptly removed from our systems.

This Privacy Policy may change periodically to reflect updates in our practices, services, or legal requirements. The latest version is always available on our website with the updated date. We encourage you to review this policy regularly.